Frequently Asked Questions
Everything you need to know about your gear and your order.
What is the status of my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also track your package through the 'Order History' section of your account.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for performance gear?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression socks must be in their original sealed packaging.
How should I wash my Sprints apparel?
To maintain the performance technology of our fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.